SpeakFun AI — Support
Your official help, privacy, and terms page.
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Frequently Asked Questions
Last updated: October 21, 2025
What is SpeakFun AI?
SpeakFun AI is a fun language-learning app designed for young learners, combining safe AI conversations with engaging, learner-friendly lessons.
How do I get started?
Open the app, choose a topic, and start interacting with the lesson or AI conversation. You can adjust settings from the Settings page anytime.
Do I need an account to use SpeakFun AI?
You can explore without sign up or login. Some features may require a subscription to unlock full access.
Which devices are supported?
SpeakFun AI supports most modern Android and iOS devices. For the best experience, keep your device and the app updated to the latest versions.
Is my data safe?
Yes. We take privacy seriously and follow industry-standard security practices. For details, see the Privacy Policy below.
Does SpeakFun AI work offline?
Some lessons may work offline, but AI conversations and certain content require an internet connection.
How can I manage or cancel a subscription?
On iOS, manage from your Apple ID subscriptions. On Android, manage from Google Play subscriptions. You can also access these from the app's Settings > Manage Subscription.
How do I report a problem or share feedback?
Go to Settings > Contact Us to email our support team. Please include details and screenshots if possible so we can help quickly.
How often is new content added?
We regularly add new topics and improvements. Keep the app updated to receive the latest features and lessons.
Where can I learn more about SpeakFun AI's features?
Explore the app's Settings, check the help sections, and follow in-app prompts for tips. We're continually improving the experience for young learners and parents.
Privacy Policy
Effective Date: October 15, 2025
Important: SpeakFun AI is designed with user safety in mind. We take privacy seriously and follow industry-standard security practices to protect your data.
Quick Navigation
1. Information We Collect
SpeakFun AI collects the following information to provide and improve our service:
- Account Information: Email address and name when you create an account
- Usage Data: Conversation history, learning progress, and app usage statistics
- Device Information: Device type, operating system, and app version
- Payment Information: Processed securely through Apple App Store or Google Play Store
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our service
- Personalize your learning experience
- Improve app functionality and user experience
- Communicate with you about updates and features
- Process subscription payments
- Ensure safety and security of the platform
3. Data Storage and Security
We take data security seriously:
- All data is encrypted in transit and at rest
- We use industry-standard security measures
- Data is stored on secure servers
- We regularly review and update our security practices
4. Privacy Compliance
SpeakFun AI is designed for language education. We comply with privacy regulations including COPPA:
- We collect minimal information necessary for the service
- Parent/guardian consent is required for users under 13
- We do not share user data with third parties for marketing
- Parents can review and delete their user's data at any time
5. Third-Party Services
We use trusted third-party services:
- OpenAI: For AI-powered conversations (subject to OpenAI's privacy policy)
- Analytics Services: To improve app performance
- Payment Processors: Apple App Store and Google Play Store
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Export your conversation history
- Opt-out of marketing communications
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes via email or app notification.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Terms of Service
Last updated: October 15, 2025
1. Acceptance of Terms
By accessing and using SpeakFun AI, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you may not use our service.
2. Description of Service
SpeakFun AI is an AI-powered language learning application designed to help young learners practice conversational skills through interactive dialogue.
- Real-time AI conversations
- Multiple language support
- Progress tracking and analytics
- Customizable learning settings
3. Subscription and Payment
SpeakFun AI offers subscription-based access:
- Payment: Subscriptions are charged through Apple App Store or Google Play Store
- Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period
- Cancellation: You can cancel anytime through your device's subscription settings
- Refunds: Subject to App Store and Google Play Store refund policies
- Price Changes: We may change prices with advance notice
4. Acceptable Use
You agree NOT to:
- Use the service for any illegal purposes
- Attempt to hack, disrupt, or reverse engineer the app
- Share inappropriate content with the AI
- Abuse or exploit the service in any way
- Resell or redistribute access to the service
5. Content and Intellectual Property
All content, features, and functionality are owned by SpeakFun AI and protected by copyright, trademark, and other intellectual property laws.
- You retain ownership of your conversation data
- We may use anonymized data to improve our service
- You grant us license to process your data as described in our Privacy Policy
6. AI-Generated Content
Important notes about AI conversations:
- AI responses are generated automatically and may contain errors
- Parental supervision is recommended for young learners
- We strive for accuracy but cannot guarantee perfection
- Report any inappropriate AI responses to us immediately
7. Parental Controls
Parents and guardians can:
- Monitor user conversations
- Set learning preferences and restrictions
- Access conversation history
- Request data deletion at any time
8. Limitation of Liability
SpeakFun AI is provided "as is" without warranties. We are not liable for:
- Service interruptions or technical issues
- Inaccuracies in AI-generated content
- Learning outcomes or progress
- Indirect or consequential damages
9. Termination
We reserve the right to:
- Suspend or terminate accounts that violate these terms
- Modify or discontinue the service with notice
- Remove content that violates our policies
10. Changes to Terms
We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms.
11. Contact Information
For questions about these terms, contact us at:
Email: mrhaihcmus@gmail.com